Francis has new staff and a fresh new outlook on life. A whanau spend the night in the chapel and a WW1 veteran needs to be removed from his grave and taken home.

The funeral home needs renovating and Francis is the man for the job. Nona showcases her skills as a celebrant but Francis is nervous to officiate the funeral of a delicate death.

A respected kaumatua (elder) passes away and is flown in from Dunedin and Kaiora supports Scotty through a traumatic funeral he must direct.

Francis has new staff member, Fehe, assist him for the first time and a young Fijian woman's funeral honours the inspiring performer that she was.

Francis deals beautifully with the dead, but is struggling to keep things alive at the funeral home. A grieving widow queries her husband's appearance and a staff member suffers great personal loss.

Francis wants to take funerals to the future, but he's having trouble convincing others to come along for the ride. A case Francis hasn't seen before requires special attention from the embalmer.